This Privacy and Cookies Policy outlines how 365 Hire Services Limited uses and protects information given or collected about you. This applies to all customers, including potential customers, suppliers and third parties.
365 Hire Services Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement and that it is processed and stored in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
For questions or information relating to data processing, in the first instance please contact 365 Hire Services Limited on 03 xxx (calls may be recorded for training and quality purposes) or by email via info@365hireservices.co.uk. If however, 365 Hire Services Limited have not been able to deal with your concern, you can contact the Information Commissioner’s
Office (ICO): https://ico.org.uk/make-a-complaint/
365 Hire Services Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and also for the following reasons:
365 Hire Services Limited collects and processes information at the time of an enquiry, where the data subject has contacted 365 Hire Services Limited with regards to the hire or sale of goods and services offered, thus having a legitimate interest in the activity of 365 Hire Services Limited.
Information including name, address and contact details are collected, which are the minimum necessary details in the performance of a contract or service, and are retained to enable future communication about goods and services offered, which is done for the commercial interest of 365 Hire Services Limited. No special category data is collected and data is never processed in a way that could be intrusive or cause harm.
365 Hire Services Limited process customer, prospects and supplier information on the lawful basis of Contract and Legitimate Interest. 365 Hire Services Limited hold separate consents for Post, Text, Email and Telephone and ask you to specify your communication preferences.
365 Hire Services Limited use trusted third parties to maintain our day-to-day business functions including: website and cloud hosting services, Telecoms and IT Infrastructure support and hosting, HR, payroll and direct marketing campaigns. Contractual agreements are in place to ensure that all third parties protect the privacy and security of your data.
In addition to the above, at the time of processing your account application we may, from time to time, supply your personal information to credit reference agencies (CRA’s) and they will provide us with information about you, such as your financial history. This is done to assess your creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent any criminal activity. We will exchange information about you with CRA’s on an ongoing basis, including your settled accounts and any debts that are not fully paid on time. CRA’s will share your information with other organisations. The identities of the CRA’s, and the ways in which they use and share your personal information, are explained in more detail at
http://www.experian.co.uk/crain/index.html.
365 Hire Services Limited will not sell, distribute or lease your personal information to other companies.
You may choose to restrict the collection or use of your personal information at any time and have the right to the following:
Be informed: 365 Hire Services Limited will ensure that you are aware of how your information is collected, why it is processed and your rights to control it.
Access: You may request details of personal information, which we hold about you under the Data Protection Act 2018. If you would like a copy of the information that we hold on you please email us. We do not charge a fee for a subject access request except for where your request is manifestly unfounded or excessive as per the ICO guidelines.
Rectification: If you believe that any information that we are holding on you is incorrect or incomplete, please email us as soon as possible and we will promptly correct any information that is found to be incorrect.
Erasure: In the following conditions, you may request that your data be erased:
Restriction: If you are concerned about the accuracy of the data held about you, or how that data is being used, you may request that processing is restricted whilst your concerns are being dealt with.
Data Portability: You may request your data to be sent to you in a machine readable format that you can share with other companies.
Objection: You may object to your data being processed at any time except where your data is processed for a task in the public interest or for official authority. You can object by calling 03 xxx or by emailing us.
Automated Decision Making including Profiling: Please note that 365 Hire Services Limited do not make decisions solely made by automated means including profiling.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect.
We also have data retention policies and processes in place for the different types of information collected to ensure that data is not kept for longer than necessary. For further information on our retention practices please contact our Data Protection Office on 03 xxx or by emailing info@365hireservices.co.uk
You may withdraw consent for your data to be processed for marketing purposes at any time. This can be done by responding to the marketing communication directly or by emailing info@365hireservices.co.uk
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used, how you reached them and the customer journey. This helps us analyse data about web page traffic and improve our online advertising to tailor it to your needs.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you do and do not find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We work with certain third parties who may set cookies during your visit to be used for remarketing purposes. Remarketing ads show you products and services based on what you appear to be interested in. If you would like to opt out, please go to the Network Advertising Initiative website
(https://optout.networkadvertising.org/?c=1).
Updated December 2022
